# BBB down: Invalid BigBlueButton Endpoint and Secret
**URL:** https://forum.meet.coop/t/bbb-down-invalid-bigbluebutton-endpoint-and-secret/735
**Category:** Systems
**Created:** [30 September 2021 17:24 UTC](https://forum.meet.coop/t/bbb-down-invalid-bigbluebutton-endpoint-and-secret/735 "2021-09-30T17:24:14Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@mlncn](https://forum.meet.coop/u/mlncn)
#### Post date: [30 September 2021 17:24 UTC](https://forum.meet.coop/t/bbb-down-invalid-bigbluebutton-endpoint-and-secret/735/1 "2021-09-30T17:24:15Z")
For Agaric right now (and for at least an hour and a half) every page on Greenlight is giving an “Invalid BigBlueButton Endpoint and Secret” error message.
Happening for everyone or just us? Just had to do client call on Micky’s alternative [CommunityBridge](https://communitybridge.com/).
What’s the best way to report this? Is there a help desk or an issue queue or just this forum? Or the “Report Issue” link in Greenlight that goes to [ColloCall | BigBlueButton-Hosting in Deutschland](https://collocall.de/home#kontakt) ?
Also, are there plans to add a status.meet.coop page?
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### Author:  [@mikemh](https://forum.meet.coop/u/mikemh)
#### Post date: [30 September 2021 18:20 UTC](https://forum.meet.coop/t/bbb-down-invalid-bigbluebutton-endpoint-and-secret/735/2 "2021-09-30T18:20:15Z")
Our matrix chat says “Issue is resolved”. But not the issue of the help desk or issue queue, visible to user-members when they get error messages. Why am I - a nonTechcircle and non-Productcircle member - posting this is an ad-hoc thread in the forum? **All-hands** or **Productcircle** needs to field this, for good?
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### Author:  [@dvdjaco](https://forum.meet.coop/u/dvdjaco)
#### Post date: [30 September 2021 20:14 UTC](https://forum.meet.coop/t/bbb-down-invalid-bigbluebutton-endpoint-and-secret/735/3 "2021-09-30T20:14:15Z")
Hi @mlncn, as Mike says below we don’t have a clear channel to report technical issues, and we should!
I have just posted a short report on today’s incident [here](https://forum.meet.coop/t/incident-report-multiple-greenlight-instances-unavailable/736).