# Error while trying to connect video
**URL:** https://forum.meet.coop/t/error-while-trying-to-connect-video/263
**Category:** Tech circle
**Created:** [4 August 2020 14:25 UTC](https://forum.meet.coop/t/error-while-trying-to-connect-video/263 "2020-08-04T14:25:50Z")
**Posts on this page:** 2
**Page:** 2
### Author:  [@cwaddick](https://forum.meet.coop/u/cwaddick)
#### Post date: [29 August 2021 22:21 UTC](https://forum.meet.coop/t/error-while-trying-to-connect-video/263/21 "2021-08-29T22:21:45Z")
Here is the good advice that I don’t know how to follow: [User cannot share webcam (helpdesk) – Blindside Networks Customer Support Portal](https://support.blindsidenetworks.com/hc/en-us/articles/360041197892-User-cannot-share-webcam-helpdesk-)
---
### Author:  [@cwaddick](https://forum.meet.coop/u/cwaddick)
#### Post date: [29 August 2021 22:23 UTC](https://forum.meet.coop/t/error-while-trying-to-connect-video/263/22 "2021-08-29T22:23:18Z")
More good advice that I am struggling to follow: [How To Fix Error 1020: media cloud not reach the server · Issue #6797 · bigbluebutton/bigbluebutton · GitHub](https://github.com/bigbluebutton/bigbluebutton/issues/6797#issuecomment-607866043)
[Previous page](https://forum.meet.coop/t/error-while-trying-to-connect-video/263.md?page=1)