Exploring Call-in / Dial-in

Hello all.

I’m happy to say we have been working on the pilot project for dial in participants to our Big Blue Button instance!

There are many things we would still need to figure operationally before this can be a permanent fixture, but its a challenge we will approach head on and this pilot project will give us some information to make those decision.

The metrics of this pilot project will help us understand the demand on the system and how to structure it to create a viable and sustainable model moving forward.

The First Phase of the pilot is now up and running! This phase consisted of:

:white_check_mark: Acquiring a Canadian phone number
:white_check_mark: Configuring ca.meet.coop to accept calls from the assigned number
:white_check_mark: Configure a SIP dial-in number for use with a SIP Client. I have tested with Linphone (F-Droid, Google Play)

The second phase is now up and running. This phase consisted of

:white_check_mark: Acquiring a European phone number
:white_check_mark: Configuring de.meet.coop to accept calls from the assigned number
:white_check_mark: Configure a SIP dial-in number for use with a SIP Client. I have tested with Linphone (F-Droid, Google Play)

How It Works

Conference PIN will be generated when you start a meeting on both CA and DE servers. It will be displayed at the top of the chat. You must provide this number along with the dial-in number to the individuals that wish to join the conference via the phone.

The two dial in options. Please use the correct numbers based on the geographic location

CA Server

  • SIP at 309817101@sip.ca.meet.coop
  • Dial-in to Canada (Ontario) at 807.788.MEET(807.788.6338)

DE Server

  • SIP at 309817102@sip.de.meet.coop
  • Dial-in to Spain (Barcelona) at (34)932208649

When you dial in you will be asked for the Conference PIN Number. Once entered you will be placed into the room.

During the call the following touch-tone options are available

0 - Mute/UnMute

  • This is a normal mute, just your outgoing audio. You can still hear what is going on.

* - Mute/UnMute

  • This Mute is for outgoing AND incoming audio. You will not hear anything, and no one will hear you.

Increase YOUR volume
3 Talk Volume Up
2 Talk Volume Zero
1 Talk Volume Down

Increase everyone else’s volume
6 Listen Volume Up
5 Listen Volume Zero
4 Listen Volume Down

Energy level is a threshold that dictates the level at which a person is determined to be speaking versus the background noise received.
9 Energy Up
8 Energy Zero
7 Energy Down

Things to keep in mind:

  • Conference PIN is randomly generated every time you start a new meeting. There is no way to predict what it will be until you create the meeting.
  • You must have at least ONE user in BBB with voice connected in the BBB client otherwise the PIN will not work.
  • If your room is set to “mute on join” users will need to press 0 (unmute) first to be able to talk.

As always please provide any feedback in this thread :slight_smile:

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