# Missing room recordings on ca.meet.coop

**URL:** https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869
**Category:** Fault reporting
**Created:** [26 January 2022 19:32 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869 "2022-01-26T19:32:28Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jackhill](https://forum.meet.coop/user_avatar/forum.meet.coop/jackhill/32/378_2.png) [@jackhill](https://forum.meet.coop/u/jackhill)
#### Post date: [26 January 2022 19:32 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869/1 "2022-01-26T19:32:28Z")

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Hi,

I think I’ve encountered another [new problem](https://forum.meet.coop/t/microphone-issues-on-big-blue-button-2-2-working/859/2) after the [ca.meet.coop](http://ca.meet.coop) changes: clicking on the “presentation” link to a recording in Greenlight results in a 404 page. The “download” links still work, but that doesn’t have the chat and cameras like the presentation format of the recording. I’m not sure what other information I can provide, but I’m happy to try to answer any questions.

Best,  
Jack

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### Author: ![dvdjaco](https://forum.meet.coop/user_avatar/forum.meet.coop/dvdjaco/32/10_2.png) [@dvdjaco](https://forum.meet.coop/u/dvdjaco)
#### Post date: [26 January 2022 22:03 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869/2 "2022-01-26T22:03:37Z")

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Hi Jack,

thanks for your report. We’ve reproduced the issue and found what went wrong. We have already applied a fix and all presentations should be available from the Greenlight interface.

Our apologies for the inconvenience!  
^dj

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### Author: ![jackhill](https://forum.meet.coop/user_avatar/forum.meet.coop/jackhill/32/378_2.png) [@jackhill](https://forum.meet.coop/u/jackhill)
#### Post date: [26 January 2022 22:20 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869/3 "2022-01-26T22:20:21Z")

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Many thanks and no worries! The thumbnails are looking better now (I  
neglected to mention that they were missing before), but now the  
presentation link results in a 500 internal server error.

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### Author: ![jackhill](https://forum.meet.coop/user_avatar/forum.meet.coop/jackhill/32/378_2.png) [@jackhill](https://forum.meet.coop/u/jackhill)
#### Post date: [27 January 2022 00:12 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869/4 "2022-01-27T00:12:55Z")

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Seems to be working now, thanks!

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### Author: ![osb](https://forum.meet.coop/letter_avatar_proxy/v4/letter/o/d9b06d/32.png) [@osb](https://forum.meet.coop/u/osb)
#### Post date: [27 January 2022 10:24 UTC](https://forum.meet.coop/t/missing-room-recordings-on-ca-meet-coop/869/5 "2022-01-27T10:24:28Z")

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Glad this is all fixed - I just tested too and my recordings are working fine!  
Top work Tech Circle folks 😉
