Response channels for immediate enquiries by users, to be handled by operational members. These mostly are about platform issues (notably BBB) but might for example be about members’ account issues too.
It carries a tag timeframe-now.
The category includes:
- How to use platform spaces in meet.coop. Discussions (for standard topics also see FAQs).
- Status updates for meet.coop servers
- Fault reporting in the forum
- Contact@ support desk for handling live helpdesk queries and responses, including fault reporting by email. Internal: open to ops members only.
See also (under the tag Timeframe-now)
- FAQs - official coop postings
- News/reports for/from all members
- Coop announcements
The category is the responsibility of Product circle.