one of our members reported today that they cannot reproduce an audio mp3 file in our server. As the UI suggests, and the BBB support article explains, we should be able to play links to mp3 and mp4 files. But the UI says: “This video URL isn’t supported”
This is my reproduction of the error right now at CA server, but also at DE servers. Just for checking: sharing a public Youtube video does work.
Can tech.circle check this asap please? Let us know. cc @Yurko@dvdjaco
makes sense. So when the member reported this to us he included that help link to the BBB site, where those example files are linked, without https(!). So I copied that to try it for myself. And, as you explain, it wasn’t meant to work. Then when I add the “s” in the URL then both the mp3 and the mp4 do work. Therefore we have been able to show that it DOES work, but that the error message is rather poor (it could have said something about the need to put in a secure URL), and also that the help page on the BBB site isn’t very helpful really.