Missing room recordings on ca.meet.coop


I think I’ve encountered another new problem after the ca.meet.coop changes: clicking on the “presentation” link to a recording in Greenlight results in a 404 page. The “download” links still work, but that doesn’t have the chat and cameras like the presentation format of the recording. I’m not sure what other information I can provide, but I’m happy to try to answer any questions.


Hi Jack,

thanks for your report. We’ve reproduced the issue and found what went wrong. We have already applied a fix and all presentations should be available from the Greenlight interface.

Our apologies for the inconvenience!

Many thanks and no worries! The thumbnails are looking better now (I
neglected to mention that they were missing before), but now the
presentation link results in a 500 internal server error.

Seems to be working now, thanks!

1 Like

Glad this is all fixed - I just tested too and my recordings are working fine!
Top work Tech Circle folks :wink: