Yesterday we got a query by a new Level 3 member about having more users/hosts at our Greenlight server. There seems to be some confusion: in principle, according to our Product definition only multi-user accounts have (the possibility to create) multiple user accounts (hosts) for their organisation.
Possibly we will want to revise this. AFAIK we have only made exceptions to sign up people from L1, L2, L3 contribution levels to the two servers (ca and de) so in effect they ended up having two separate accounts.
Now I can see that from a product PoV this situation is far from ideal: on the one hand multi-user accounts can sign up infinite number of accounts, which would only be limited by our Fair Use Policy (not monitored regularly) and the possibility of a server collapsing in case of abuse. See discussion on multi-user accounts.
More ideally multi-user would come with a somewhat more limited set of host accounts that the org can self-manage, maybe for a lower monthly contribution, and if they need more they increase their contribution (a bit).
And more ideally it would be that an organisational user of say Level 3 could have a few host accounts they’d self-manage, right? Like this recent query suggests.
Once we have a Single Sign On, this could be implemented… Right now we have to do this by hand at the contact@ helpdesk.
Maybe it would be good to start revising our product definitions along these lines?