Reposting this from Reorganising & improving our forum
Here’s another post in the thread of MayFirst’s Tech Infrastructure group which is worth looking at. https://comment.mayfirst.org/t/borrador-estructura-documentacion-documentation-structure-draft/2216/5
In the thread they’re seeking to engage with the fact that there are “several valid ways to organize documentation for different readers coming for different reasons and from different places” - something we also need to be able to handle well, here in the forum and also in our website and Handbook.
[Edit: The response to that post is interesting too. It develops the principle of different ‘layers’ or entry routes, for enquirers with differing degrees of tech knowhow and vocabulary. https://comment.mayfirst.org/t/borrador-estructura-documentacion-documentation-structure-draft/2216/6]