@osb @wouter @3wc @melissamcnab This is about public UI/UX design in general (eg handbook-type enquiries) but relates to this discussion about our Forum . .
MayFirst has a Tech Infrastructure group which is working on the redesign of their information resources to support their platform of tools/services. Here’s a current post in that thread which is worth looking at. https://comment.mayfirst.org/t/borrador-estructura-documentacion-documentation-structure-draft/2216/5
In the thread they’re seeking to engage with the fact that there are “several valid ways to organize documentation for different readers coming for different reasons and from different places” [my emphasis] - something we also need to be able to handle well, here in the forum and also in our website and Handbook.
[Reposting this in Protocols for documentation]