I have the following use case for some potential clients + imaginary scenarios, and wonder where we see them fit into these service tiers.
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Event of 100 people, single room like OPEN 2020. They would pay €200 to set up a Medium account + €100 for the month, then tear down the account? Can they load a list of email addresses to Greenlight to give registration links for access control?
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Weekly 6 people meetings, with annual 200 people conference. Medium throughout the year would cost €1,400. They’d rather set up a free account, and pay €300 once.
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Language tutor with 20 students, need to set up a room per student (so they don’t go into each other’s rooms accidentally during a class). They would pay for the Large account in order to get > 12 rooms even though all the sessions are 2 people? They are better off creating 20 Free accounts.
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I want a custom domain like bbb.deprecated.systems. Both Medium and Large will support this right, since I am an admin of a custom Greenlight instance. I know there is mention of dedicated domain / sub-domain, but it’s unclear whether this mean my domain.
In general, I feel there are too many tiers. Individual and Micro are sort of the same. I can’t see someone needing 3 rooms to not need 6 rooms, or 3 h vs. 6 h. Instead I think it’s useful to make plans with a type of user in mind. For example:
A. The tutor who needs to make as many rooms as they want, but each one limited to 6 participants.
B. For small conferences who cannot afford €300, and want to make a room URL per session before the conference (e.g. Open Publishing Festival), there should be a way where they can make many rooms each with 20 participants and each one only 3 h in duration.
I think the way that the service levels are structured now are reflective of the infrastructure, but don’t reflect real world use cases very well.